Training Manager
Human Resources
Team Member since 2013
Describe the work you do at the Credit Union.
As part of the training team, I strive to equip our team members with the knowledge and skills they need to excel in their roles and grow professionally. We employ a variety of training methods, including in-person sessions, eLearning modules, job aids, and instructional videos, to ensure our learners have access to the information they need in a format that works best for them. I have a strong background in teaching, both personally and through my family lineage. I find great joy in empowering others to gain confidence as they learn and implement new skills. It’s a rewarding experience to see them thrive and succeed in their endeavors.
What was your first job?
My first meaningful job was as a professional baseball player at the age of 20. I was drafted by the Kansas City Royals out of college and went on to play 11 seasons in the minor leagues.
How did you come to be an SCE Credit Union team member?
I came to SCE Credit Union by accident. I was giving my wife’s nephew batting lessons and casually asked him what his mom did for a living and if she could get me a job. She was the VP of Operations at the Credit Union at that time and invited me to apply for a role in our Member Contact Center. I knew nothing about credit unions, but I was living in California and commuting to New Jersey to work as a baseball instructor at the time, so I needed to find something local. The first thing I noticed when I interviewed at SCE Credit Union was how friendly and happy everyone was – and 10 years later I’m one of those happy people.
How do you spend your free time?
I’m married and we have one beautiful daughter – my mini-me. She’s inherited my love for sports, and we play golf together along with soccer, softball and pretty much anything that can be done outdoors. We’re all baseball fans and love going to Angels games. Our goal over the next few years is to travel as a family to places with great golf courses, major league stadiums and a spa for my wife.
Do you speak any languages, other than English?
Spanish was my first language; I didn’t learn English until 3rd or 4th grade in elementary school. Learning a new language is very difficult and having gone through those struggles and embarrassing moments better prepared me for being a teacher. I can relate to students and their own struggles. I often remind students it’s ok to fail, as that’s the greatest teacher.
Inspiration from Emiliano…
I believe we’re all experts at something and have our own inner superhero. My job is to help team members find it and share their gifts with the world. I encourage everyone to go into every interaction hoping to learn something new, then pass on that knowledge to someone else. Even as adults, we never stop learning. I try to inspire curiosity and when all else fails, smile.