Member Services Consultant
Boyle Heights Branch
Team Member since 2020
Describe the work you do at the Credit Union.
I’m a Member Service Consultant for our Boyle Heights branch. My job consists of opening and servicing accounts and answering any questions members may have regarding their account. I also introduce new people to SCE Credit Union and provide them with information on what makes banking with us different. My job is very fulfilling – I enjoy talking and meeting new people, as well as sharing my expertise to provide a memorable experience.
What was your first job?
I was only 18 and straight out of high school when I got my first job at a store at The Shops at Santa Anita. I worked there while studying to become a Medical Assistant. I later ended up graduating with an associate degree.
How did you come to be an SCE Credit Union team member?
Before becoming a team member of the Credit Union, I was an actual member. In 2020, I saw the Credit Union was looking for a Teller position at the Boyle Heights branch. I didn’t have a lot of banking knowledge, but I did have experience in handling transactions and working with money. I started as a Teller before eventually taking on a Member Service Consultant position.
How do you spend your free time?
I spend my free time with my family and friends, mostly my family, and I’m often at my parents’ home. While I don’t currently have kids, I do have one pet – his name is Miklo and he’s a seven-month-old Golden Retriever. My life goal is to go back to school and earn a degree in Business Administration.
Do you speak any languages, other than English?
Yes, I’m fluent in Spanish.
Inspiration from Leslie…
Don’t be anything but yourself and stay true to who you are.